News Wire Magazine Refund and Returns Policy
At News Wire Magazine, our commitment to excellence starts the moment you decide to work with us. Our unique process, tailored to feature your story in the most engaging and professional manner, involves a series of carefully orchestrated steps. Here’s what you need to know about our refund and returns policy:
Scope of Services
Once you schedule a video interview with us, our team engages in extensive research to prepare for your feature. This preparation, combined with a 30-minute interview call, transcription services, professional editing using both AI technology and human expertise, and article drafting, entails significant investment in terms of resources and time. In the case of a Spotlight Review or Featured Article + Front Cover, additional services include image retouching and graphic design for your magazine cover and optimization for search engine rankings and syndication.
No Refund After Initial Video Call
We are unable to offer refunds once the initial video call has taken place. This policy is due to the substantial costs we incur immediately following the interview, including transcribing, editing, and producing your article and video. We also incur costs for using artificial intelligence technology, which is charged by the minute.
Cancellations must be made prior to the scheduled video interview. We understand that plans can change, and we offer the flexibility to reschedule or cancel your appointment without penalty up until this point.
Payment Per Project
Our clients are charged on a per-project basis. This means that the fee you pay is for the complete package of services leading to the production and distribution of your feature.
All production and distribution costs are included in the project fee. There are no hidden or additional charges, ensuring transparency and fairness in our pricing.
We value the role of our affiliates in referring clients to our services. News Wire Magazine Affiliates earn a commission for each sale they refer to us, but this does not affect your cost. The commission is taken from our profits, ensuring that your fees remain unaffected.
Our policy, inspired by the principle of anti-guarantees popularized by Alex Hormozi, emphasizes our commitment to providing high-quality service from the outset. We invest heavily in each project from the beginning, making refunds unfeasible post-interview. We pride ourselves on delivering value and quality, ensuring that your story is told in the most impactful way.